Prefer not to host it yourself? Our NetLock RMM Cloud offers a secure and hassle-free solution starting at just €60 per month and with no device limitation. Check it out here: NetLock RMM Cloud. Additionally, we provide on-premises installation services for those who prefer that option.
| Info | OSS | Pro & Cloud |
|---|---|---|
| Professional remote assistance for smooth and hassle-free server installation. | ❌ | ✅ |
| Expert remote troubleshooting to quickly identify and resolve issues, wherever you are. | ❌ | ✅ |
| Online Meeting | Only consulting. | ✅ |
| E-mail support | Only consulting & account related. | ✅ |
| Discord (community support) | ✅ | - |
| Feature | Notes | OSS | Pro & Cloud |
|---|---|---|---|
| Code Signing | With a membership, you receive a unique, digitally signed package for NetLock RMM. This means all executables are code-signed, offering added security and ensuring that you are working with a verified, unaltered version of the software. Code-signed executables reduce the likelihood of being flagged by antivirus programs, helping keep your environment safe and operational. | ❌ | ✅ |
| Multi-tenancy | Including locations and group management. | ✅ | ✅ |
| Admin users | The permissions system breaks down into what settings an admin user can view/edit and the tenants they are assigned to. | ✅ | ✅ |
| Notifications | Email, Microsoft Teams, ntfy.sh, & Telegram. | ✅ | ✅ |
| Events Browser | Browsing through events, filtered by severity and more. | ✅ | ✅ |
| File Server | Host your favourite tools directly with NetLock RMM and embed them directly into your scripting. Share files privately or public. | ✅ | ✅ |
| Custom Installer | Creates either custom configs for commandline use, or custom 1 click installers for windows, macos & linux. | ✅ | ✅ |
| Two-Factor Authentication | OTP | ✅ | ✅ |
| System Overview | View details about your NetLock RMM instance & backends. | ✅ | ✅ |
| Members Portal Api | Automatically syncs license information, agent packages & more. | ✅ | ✅ |
| Custom title | Change the title of the Web Console for better company integration | ❌ | ✅ |
| Feature | Notes | OSS | Pro & Cloud |
|---|---|---|---|
| Role based | Supports splitting the backend into different roles. See roles & server concepts documentation. | ✅ | ✅ |
| Special agent handshake | Only agents originating from your NetLock RMM installation can communicate with your backend. | ✅ | ✅ |
| Members Portal Api | Automatically syncs license information, agent packages & more. | ✅ | ✅ |
| Feature | Windows | Linux | MacOS | Notes | OSS | Pro & Cloud |
|---|---|---|---|---|---|---|
| Antivirus Management | Microsoft Defender | No | No | ✅ | ✅ | |
| Firewall Status | Yes | Yes | Yes | ✅ | ✅ | |
| CPU Info & Stats | Yes | Yes | Yes | Utilization & stats | ✅ | ✅ |
| RAM Info & Stats | Yes | Yes | Yes | Utilization & stats | ✅ | ✅ |
| Network Adapter Info | Yes | Yes | Yes | Detailed information (name, dns, dhcp, ipv4/6 etc.) | ✅ | ✅ |
| Drives Overview | Yes | Yes | Yes | ✅ | ✅ | |
| Software Installed | Yes | Yes | Yes | Name, version, installation date & path, vendor, uninstall commands) | ✅ | ✅ |
| Service Overview | Yes | Yes | Yes | ✅ | ✅ | |
| Logon Overview | Yes | - | - | ✅ | ✅ | |
| Task Scheduler Overview | Yes | - | - | ✅ | ✅ | |
| Drivers Overview | Yes | - | - | ✅ | ✅ | |
| Remote Task Manager | Yes | Yes | Yes | View process stats & terminate remotely | ✅ | ✅ |
| Remote Service Manager | Yes | Yes | Yes | Start, stop & status | ✅ | ✅ |
| Remote Shell | PowerShell | Bash | Zsh | With execution history & templates | ✅ | ✅ |
| Remote File Browser | Yes | Yes | Yes | Create new folder/file, download/upload files, delete/move files & directories. | ✅ | ✅ |
| Remote Control | Yes | TBC | TBC | - Session switching - Display switching - Unattended Access - Ctrl + Alt + Del support - Session recording |
⚠️ Due to missing code signing, access can be limited depending on the remote device configuration. In short: Things like mouse clicking could not work on specific systems. | ✅ |
| Sensors (Utilization) | Yes | Yes | Yes | All sub categories fully support windows, linux & macos. - RAM usage (%) - Drive Space - More than X GB or X % occupied, and more - All drives or selected ones - Network drives - Removable drives - Only check drives with a capacity of X gigabytes or more - And more - Process CPU utilization (%) - Process RAM utilization (% or MB) - Actions: - Powershell/Bash/Zsh |
✅ | ✅ |
| Sensors (Windows Eventlog) | Yes | - | - | - Eventlog support - Application - Security - Setup - System - Custom (define the one you want to monitor) - Event ID for filtering - RegEx is supported and can be used to trigger only on specific content |
✅ | ✅ |
| Sensors (Script based) | PowerShell | Bash | Zsh | RegEx for result filtering is supported | ✅ | ✅ |
| Sensors (Service) | Yes | Yes | Yes | Condition based - Running, paused, or stopped - Actions: - Start or stop the service depending on your selection and its status - PowerShell/Bash/Zsh - Note: If your actions fail, you get back the error message. |
✅ | ✅ |
| Sensors (Ping) | Yes | Yes | Yes | - IP address or hostname - Timeout - Condition: - Successful or failed - Actions: - PowerShell/Bash/Zsh |
✅ | ✅ |
| Automations | Yes | Yes | Yes | Auto assign policies based on tenant, location, group, domain, ip or device name. | ✅ | ✅ |
| Custom Policies | Microsoft defender antivirus | No | No | ✅ | ✅ | |
| Jobs | Yes | Yes | Yes | Execute powershell, bash or zsh scripts on a regular basis | ✅ | ✅ |
| Uptime Monitoring | Yes | Yes | Yes | Connection & disconnection alerts | ✅ | ✅ |
| Community Scripts | Yes | Yes | Yes | Share & collaborate with other NetLock RMM users | ✅ | ✅ |
Instructions can be found here: https://docs.netlockrmm.com/en/server-installation-docker
Only for Pro users on request.
Supported are x64 & arm64 platforms. No third party dependencies required.
Note: All platforms listed below are either officially supported or, under the “Other” category, are community-supported systems that have been confirmed to work reliably with NetLock RMM. We’re always eager to explore new hardware-bound distributions such as Synology, QNAP, and others. If you have access to such a system and would like to verify compatibility with the NetLock RMM agent, feel free to reach out, we’d be happy to test it with you remotely.
| Operating System | Notes |
|---|---|
| Windows | |
| Windows 11 | |
| Windows 10 | |
| Windows Server 2025 | |
| Windows Server 2022 | |
| Windows Server 2019 | |
| Windows Server 2016 | |
| Windows Server 2012 (R2) | ALL updates installed. No troubleshooting support anymore. |
| Windows 8.1 | ALL updates installed. No troubleshooting support anymore. |
| Windows 7 | ALL updates installed. No troubleshooting support anymore. |
| Linux | |
| Ubuntu | 20.04, 22.04, 23.10 & 24.04 |
| Debian | 11 & 12 |
| RHEL 9 | Some features might not fully work yet. |
| CentOS Stream | 8 & 9 (Some features might not fully work yet.) |
| Fedora | 39 & 40 (Some features might not fully work yet.) |
| MacOS | |
| Ventura | |
| Sonoma | |
| Sequoia | |
| Other | |
| Proxmox |