Refer to supported operating systems: Supported OS/Distributions
- Open your web console.
- In the top right corner, click the button with the display and download arrow to open the dialog.
- Create a new configuration.
- Select the newly created configuration.
- Under Communication Server, enter the IP address/hostname and port of your NetLock server (comm):
- Examples:
netlockrmm.com:7443
, monitoring.netlockrmm.com:7443
. You can specify multiple servers as fallback options by separating them with commas.
- Repeat this process for each of the other NetLock server roles.
- Select the desired tenant.
- Select the desired location.
- Choose the desired language. This setting affects reporting; the language of the machine is irrelevant.
- Save the configuration.
- Download the configuration.
- Obtain the NetLock agent installer from GitHub: Releases · 0x101-Cyber-Security/NetLock-RMM-Agent-Installer-Windows · GitHub.
- Transfer both the NetLock agent installer and the downloaded
server_config.json
file to the target machine.
- Open Command Prompt (CMD) or PowerShell as an administrator.
- Execute the NetLock agent installer with the following command:
"path\to\installer" clean "path\to\server_config.json"
If the installation is successful, the console output of the agent installer will resemble the following:
placeholder
clean
- Removes all previous NetLock agent installations
- Recommended for fresh installations
fix
- Removes existing NetLock agent installations, excluding the health agent. Updates the old server_config.json with the values provided in the new
server_config.json
.
- Recommended for updating the server configuration or repairing the agent installation without affecting the agents’ authorization.
Fresh installation:
C:\Users\Administrator>“C:\Users\Administrator\Desktop\installer\NetLock RMM Agent Installer (Windows).exe” clean “C:\Users\Administrator\Desktop\server_config.json”
Fix installation:
C:\Users\Administrator>“C:\Users\Administrator\Desktop\installer\NetLock RMM Agent Installer (Windows).exe” fix “C:\Users\Administrator\Desktop\server_config.json”
The NetLock agent installer retrieves the agent packages and the NetLock agent uninstaller from the backend. Ensure it has access to these resources.
NetLock agents automatically configure the required exceptions in Windows Firewall according to your server settings, eliminating the need for manual configuration.
- Windows 7 (with ALL updates installed), 8.1 (with ALL updates installed), 10, 11, Server 2008R2, 2012R2, 2016, 2019, 2022 (64-bit only)
- .Net Framework 4.7.2 Runtime Download .NET Framework 4.7.2 | Free official downloads (microsoft.com)
- Warning: Executing the .NET Framework setup in silent mode may trigger necessary system updates, which could result in an unexpected reboot of your Windows installation.
- Download the agent installer from GitHub: Releases · 0x101-Cyber-Security/NetLock-RMM-Agent-Uninstaller-Windows (github.com)
- Execute it with your desired parameters.
clean
- Removes all previous NetLock agent installations
- Recommended for fresh installations
fix
- Only used in combination with the NetLock agent installer
C:\Users\Administrator>“C:\Users\Administrator\Desktop\installer\NetLock RMM Agent Uninstaller (Windows).exe” clean