Prefer not to host it yourself? Our NetLock RMM Cloud offers a secure and hassle-free solution starting at just €60 per month and with no device limitation. Check it out here: NetLock RMM Cloud. Additionally, we provide on-premises installation services for those who prefer that option.
¶ First Considerations
First, check which Windows Server or Linux Distribution you want to use for hosting NetLock: Supported OS/Distributions
Explore whether a basic or advanced server installation best fits your needs and discover the roles each server type can fulfill: Roles & Server Concepts
- Server Installation with Docker (highly recommended, easy update & setup in under 15 minutes)
- Server Installation for Windows (not recommended, update strategy is harder & setup takes longer)
- Server Installation for Linux (not recommended, update strategy is harder & setup takes longer)
¶ Choose your Membership (Open Source or paid)
¶ Open Source
We provide a free, open-source membership to help you get started with NetLock RMM. This membership allows you receiving a api key to automatically retrieve required agent packages. Limitations are primarily related to support options. While we do not provide direct troubleshooting for technical issues, you can join our community Discord for assistance or report bugs on GitHub.
More info about the open source membership can be found here.
¶ Paid
If you require professional support, such as server setup and upgrade assistance, or deeper troubleshooting you might want to consider our paid memberships. We always make sure to solve problems our paid users have! The paid version also comes with digitally signed Windows agents.
More info can be found here.
¶ Post Server Installation Checklist
If this is your first NetLock RMM installation, follow these steps to familiarize yourself with the solution and ensure everything is set up properly.
¶ Verify your setup is working correctly
Ensure that all components are set up correctly. In your web console, navigate to the left sidebar, find the Settings section, and open System.
Please verify the MySQL connection. The expected result should resemble the following format:
Now, please check that your NetLock RMM Server is up and running, and ensure that the file server and remote server roles are properly configured.
Now definitely make sure you add your api key. The api key must be set to enable the NetLock RMM server backend to retrieve agent packages. You can either compile, package and deploy these yourself or use the NetLock Members Portal, which is a faster and recommended option. For more details about the free Members Portal, visit: https://docs.netlockrmm.com/en/members-portal
If you forgot to configure the members portal api key during the setup of the web console, remember to reboot your server after you’ve made the change. This ensures that the new settings take effect properly.
¶ Your First Tenant, Location & Groups
Create your first tenant (customer): Tenants.
¶ Create Your Scripts, Jobs & Sensors
Prepare the jobs and sensors you want to execute on your devices:
Scripts
Sensors
Jobs
Note: Do not forget to enable your jobs and sensors in your policy after creating them to apply them on your devices.
¶ Your First Policy
Next, create your first policy: Policies.
¶ Automatically Assign the Policy to Your Tenant with Automations
Create a new automation to automatically assign your new policy to your future devices: Automations.
¶ Install Your First Agents
Agent Installation & Uninstallation
Feel free to explore further. Our documentation is still being written. If you have any questions, reach out to us on Discord.
¶ Notifications
You may want to set up notifications based on the events that occur. With NetLock RMM you can use several options for this.
Notifications
¶ File Server
You may want to store essential tools directly on the NetLock RMM backend’s file server role for easy access through your scripts. This setup enhances workflow efficiency by allowing quick retrieval of necessary resources.
File Server
¶ Anything else?
Feel free to explore the capabilities of NetLock RMM on your own. If you have any further questions, don’t hesitate to join our Discord community or contact us directly.